return & refund
Car Rental Booking & Refund Terms
Welcome to Rentyourwheel.com! We're dedicated to providing a seamless and transparent car rental experience. Please review the following booking and refund terms, including details on charges, before proceeding with your reservation.
1. Booking Process
- 1.1 Reservation Confirmation: Your reservation is confirmed once you receive a confirmation email or notification from Rentyourwheel.com. Please review all reservation details carefully.
- 1.2 Booking Modifications: hanges to your reservation, such as rental dates, vehicle category, or additional services, may be made subject to availability and may result in revised rates or fees.
- 1.3 Cancellation Policy: Cancellation policies vary depending on the rental agreement. Please review the specific terms of your reservation for cancellation details.
2. Rental Charges
- 2.1 Rental Rates: Rental rates are determined by rental duration, vehicle category, and additional services requested. The total rental charge will be provided to you when booking.
- 2.2 Security Deposit: A security deposit is typically required during vehicle pickup to cover incidental charges, such as fuel, tolls, or damages. The deposit amount varies based on the rental company and the type of vehicle rented.
3. Refund Policy
- 3.1 Refund Eligibility: Refunds may be issued by the following conditions:
- Total refund: No cancellation fees apply if the reservation is canceled within 24 hours.
- Partial refund: If the reservation is canceled within 48hrs partial cancellation fees apply.
- No refund: f the reservation is canceled outside the specified cancellation period or the customer fails to pick up the vehicle without prior notification.
- 3.2 Refund Processing: Refunds will be processed using the original payment method used for the reservation. Processing periods may vary according to your financial institution.
4. Charges
- 4.1 Cancellation Fees: Cancellation fees may apply if the reservation is canceled within the specified cancellation period. The cancellation fee amount will be determined by the rental company and outlined in the reservation terms.
- 4.2 No-Show Fees: Please pick up the vehicle at the designated rental location and time with prior notification, or else a no-show fee may apply. The amount of the no-show fee will be determined by the rental company and outlined in the reservation terms.
- 4.3 Additional Charges: dditional charges may apply for services such as late returns, additional drivers, fuel refueling, or other incidental expenses incurred during the rental period.
5. Rental Charges Breakdown
- 5.1 Base Rental Rate: The base rental rate covers the cost of renting the vehicle for the specified duration.
- 5.2 Taxes and Fees: Taxes, surcharges, and fees may be added to the rental charge as required by local authorities or imposed by the rental company.
- 5.3 Additional Services: harges for additional services, such as GPS navigation, car seats, or other insurance coverage, will be added to the total rental charge.
6. Vehicle Return Charges
- 6.1 Late Return Fees: Late return fees may apply if the vehicle is returned after the agreed-upon return time. The amount of the late return fee will be determined by the rental company and outlined in the reservation terms.
- 6.2 Cleaning Fees: A cleaning fee may be charged if the vehicle is returned excessively dirty or with solid odors that require special cleaning services.
- 6.3 Smoking Fees: Smoking in the rental vehicle is strictly prohibited. Upon return, a smoking fee may be charged if the vehicle smells of smoke
7. Damage and Loss Charges
- 7.1 Damage Charges: You are responsible for any damages to the rental vehicle during the rental period. The repair of damages will be charged to your security deposit or credit card on file.
- 7.2 Loss of Use Charges: If the rental vehicle is damaged and unable to be rented out while repairs are being made, you may be responsible for loss of use charges to compensate the rental company for the revenue lost during the repair period.
8. Fuel Charges
- 8.1 Fuel Policy: The rental vehicle should be returned with the same fuel level as when it was picked up. If the vehicle is returned with less fuel, a refueling charge may apply in addition to the cost of the fuel needed to refill the tank.
9. Mileage Charges
- 9.1 Mileage Limit: ome rental agreements may include a mileage limit. Additional charges may apply for each mile driven beyond the limit if you exceed the mileage limit during the rental period
10. Contact Information
- If you have any questions or concerns about our booking and refund terms, please get in touch with us at +1 (888) 350-6579.
By making a reservation through Rentyourwheel.com, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions.